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Error after installing Samsung printer

 
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Steve

External


Since: Mar 13, 2006
Posts: 157



(Msg. 1) Posted: Mon Oct 22, 2007 1:04 pm
Post subject: Error after installing Samsung printer
Archived from groups: microsoft>public>windows>server>general (more info?)

Samsung ML 3050
SBS 2003
12 Win XP users

Installed the printer and now getting this random error and have had no luck
with a soloution and need one. When the error pops up the printer will not
print untill it's cleared. Not with only one type of document, very random in
nature. Old drivers removed, old printer removed, system booted, new drivers
installed and reinstalled. Any folder related to the printer or software has
been completely opened so no security to see if that helps and nothing. Any
thoughts would be great, thanks!

"Can't load SMART Utilities Library (code 5) Access is denied"

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Lanwench [MVP - Exchange]

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Since: Jun 07, 2007
Posts: 296



(Msg. 2) Posted: Mon Oct 22, 2007 5:03 pm
Post subject: Re: Error after installing Samsung printer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Steve wrote:
> Samsung ML 3050
> SBS 2003
> 12 Win XP users
>
> Installed the printer and now getting this random error and have had
> no luck with a soloution and need one. When the error pops up the
> printer will not print untill it's cleared. Not with only one type of
> document, very random in nature. Old drivers removed, old printer
> removed, system booted, new drivers installed and reinstalled. Any
> folder related to the printer or software has been completely opened
> so no security to see if that helps and nothing. Any thoughts would
> be great, thanks!
>
> "Can't load SMART Utilities Library (code 5) Access is denied"

Are you sure you have the correct driver? Don't use the CD they gave
you....always best try the latest released version for your product.
Remember to get the driver files *only* - no printer management software.

Unless you have a compelling need for PostScript, I'd stick with PCL 5e
whenever possible. I'd post a link but there seem to be two flavors of ML
3050.

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Mathieu CHATEAU

External


Since: Oct 16, 2007
Posts: 607



(Msg. 3) Posted: Mon Oct 22, 2007 10:54 pm
Post subject: Re: Error after installing Samsung printer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

hello,

can you try to copy apphelp.dll from %systemroot%\system32\dllcache to
%systemroot%\system32


--
Cordialement,
Mathieu CHATEAU
English blog: http://lordoftheping.blogspot.com
French blog: http://www.lotp.fr


"Steve" wrote in message

> Samsung ML 3050
> SBS 2003
> 12 Win XP users
>
> Installed the printer and now getting this random error and have had no
> luck
> with a soloution and need one. When the error pops up the printer will not
> print untill it's cleared. Not with only one type of document, very random
> in
> nature. Old drivers removed, old printer removed, system booted, new
> drivers
> installed and reinstalled. Any folder related to the printer or software
> has
> been completely opened so no security to see if that helps and nothing.
> Any
> thoughts would be great, thanks!
>
> "Can't load SMART Utilities Library (code 5) Access is denied"
 >> Stay informed about: Error after installing Samsung printer 
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Steve

External


Since: Mar 13, 2006
Posts: 157



(Msg. 4) Posted: Mon Oct 22, 2007 10:54 pm
Post subject: Re: Error after installing Samsung printer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Ok done, hope it helps. Thanks.

"Mathieu CHATEAU" wrote:

> hello,
>
> can you try to copy apphelp.dll from %systemroot%\system32\dllcache to
> %systemroot%\system32
>
>
> --
> Cordialement,
> Mathieu CHATEAU
> English blog: http://lordoftheping.blogspot.com
> French blog: http://www.lotp.fr
>
>
> "Steve" wrote in message
>
> > Samsung ML 3050
> > SBS 2003
> > 12 Win XP users
> >
> > Installed the printer and now getting this random error and have had no
> > luck
> > with a soloution and need one. When the error pops up the printer will not
> > print untill it's cleared. Not with only one type of document, very random
> > in
> > nature. Old drivers removed, old printer removed, system booted, new
> > drivers
> > installed and reinstalled. Any folder related to the printer or software
> > has
> > been completely opened so no security to see if that helps and nothing.
> > Any
> > thoughts would be great, thanks!
> >
> > "Can't load SMART Utilities Library (code 5) Access is denied"
>
>
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Steve

External


Since: Mar 13, 2006
Posts: 157



(Msg. 5) Posted: Tue Oct 23, 2007 7:35 am
Post subject: Re: Error after installing Samsung printer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I did use the driver that came with it plus I elected to install the bundled
software as well, you suggest to remove all that and just go with the driver
from the site?
Thanks.

"Lanwench [MVP - Exchange]" wrote:

> Steve wrote:
> > Samsung ML 3050
> > SBS 2003
> > 12 Win XP users
> >
> > Installed the printer and now getting this random error and have had
> > no luck with a soloution and need one. When the error pops up the
> > printer will not print untill it's cleared. Not with only one type of
> > document, very random in nature. Old drivers removed, old printer
> > removed, system booted, new drivers installed and reinstalled. Any
> > folder related to the printer or software has been completely opened
> > so no security to see if that helps and nothing. Any thoughts would
> > be great, thanks!
> >
> > "Can't load SMART Utilities Library (code 5) Access is denied"
>
> Are you sure you have the correct driver? Don't use the CD they gave
> you....always best try the latest released version for your product.
> Remember to get the driver files *only* - no printer management software.
>
> Unless you have a compelling need for PostScript, I'd stick with PCL 5e
> whenever possible. I'd post a link but there seem to be two flavors of ML
> 3050.
>
>
>
>
>
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Lanwench [MVP - Exchange]

External


Since: Jun 07, 2007
Posts: 296



(Msg. 6) Posted: Tue Oct 23, 2007 10:40 am
Post subject: Re: Error after installing Samsung printer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Steve wrote:
> I did use the driver that came with it plus I elected to install the
> bundled software as well, you suggest to remove all that and just go
> with the driver from the site?
> Thanks.

Absolutely. Never install any printer management software suite stuff on
your print server.

>
> "Lanwench [MVP - Exchange]" wrote:
>
>> Steve wrote:
>>> Samsung ML 3050
>>> SBS 2003
>>> 12 Win XP users
>>>
>>> Installed the printer and now getting this random error and have had
>>> no luck with a soloution and need one. When the error pops up the
>>> printer will not print untill it's cleared. Not with only one type
>>> of document, very random in nature. Old drivers removed, old printer
>>> removed, system booted, new drivers installed and reinstalled. Any
>>> folder related to the printer or software has been completely opened
>>> so no security to see if that helps and nothing. Any thoughts would
>>> be great, thanks!
>>>
>>> "Can't load SMART Utilities Library (code 5) Access is denied"
>>
>> Are you sure you have the correct driver? Don't use the CD they gave
>> you....always best try the latest released version for your product.
>> Remember to get the driver files *only* - no printer management
>> software.
>>
>> Unless you have a compelling need for PostScript, I'd stick with PCL
>> 5e whenever possible. I'd post a link but there seem to be two
>> flavors of ML 3050.
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sandiego

External


Since: Jul 17, 2008
Posts: 1



(Msg. 7) Posted: Thu Jul 17, 2008 1:51 am
Post subject: Re: Error after installing Samsung printer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I was having the same problem listed here, I just found the fix here:
http://camie.dyndns.org/qlink/?id=59


--
sandiego
------------------------------------------------------------------------
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View this thread: http://forums.techarena.in/showthread.php?t=837816

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